Shipping & Delivery Policy
At WoodenDecorHub.com, we are committed to delivering your order in a timely and secure manner. Please read our shipping and delivery policy carefully to understand how and when your items will reach you.
1. Order Processing Time
- All orders are processed within 1–3 business days after receiving full payment.
- Orders are not shipped or delivered on weekends or public holidays.
- For customized or bulk orders, processing time may extend to 3–5 business days. Customers will be notified accordingly.
2. Shipping & Delivery Time
We partner with reliable courier services to ensure timely and safe delivery of your products.
| Shipping Type | Delivery Timeline |
|---|---|
| Standard Shipping (India) | 3–7 business days |
| Express Shipping (India)* | 1–3 business days |
| International Shipping* | 10–21 business days |
*Express and International shipping may include additional charges, calculated at checkout.
3. Shipping Charges
- Free shipping is available for all domestic orders above ₹999.
- A standard shipping fee of ₹99 is applied to orders below this amount.
- Express and international shipping rates are calculated at the time of checkout based on location and weight.
4. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email/SMS with the tracking number and courier details.
- You can track your order through the courier’s official website or the tracking link provided.
5. Delivery Delays
Occasional delays may occur due to unforeseen circumstances such as weather, natural disasters, or logistical issues. In such cases, we will do our best to keep you informed and ensure timely delivery.
6. Incorrect Address or Non-Delivery
- Please ensure that the shipping address provided at checkout is complete and accurate.
- We are not responsible for delays or failed deliveries due to incorrect addresses.
- In case a package is returned to us due to non-delivery, re-shipping charges will apply.
7. International Shipping (If Applicable)
- International orders may be subject to customs duties, taxes, or other charges, which are the responsibility of the customer.
- Delivery timelines may vary based on customs clearance and local regulations.
8. Damaged or Missing Items
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographs and order details.
- We will assess and resolve the issue through replacement, refund, or exchange, as appropriate.
9. Contact Information
For any shipping-related inquiries, please contact us at:
📧 Email: rahibsaifi7722@gmail.com
📞 Phone/WhatsApp: +91-9205805062
🕒 Support Hours: Monday to Saturday, 10 AM – 6 PM
This Shipping & Delivery Policy is subject to change without prior notice. Please refer to this page for the most current information.
Would you also like a Return/Refund Policy and Privacy Policy for payment gateway compliance? These are usually required together for approval.